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Taylor v. Zillow Group (Consolidated Taylor-Armstrong) - RESPA & Flex Program (RESPA/RICO)
Filed
September 2025
Jurisdiction
Western District of Washington (Judge James L. Robart)
Plaintiff Firm
Hagens Berman Sobol Shapiro
Next Milestone
Show-cause deadline April 24, 2026; ruling pending on motion to dismiss
Zillow's Flex referral program allegedly steers homebuyers to Zillow-affiliated agents and Zillow Home Loans through undisclosed financial incentives; RESPA violations for compelling agents to steer buyers toward Zillow Home Loans. Second amended complaint (April 16, 2026) adds eXp Realty as defendant and raises named plaintiffs to 12.
Expanding case now names eXp Realty as a defendant (April 17, 2026), alleging eXp agents steered buyers toward Zillow Home Loans via Premier Agent and Flex leads. eXp states it will 'vigorously defend' the claims. Judge Robart ordered plaintiffs to show cause for amended filing by April 24, 2026.
Taylor v. Zillow Filed
September 2025Plaintiff Alucard Taylor files class action alleging Zillow's referral program tricked consumers into working with Zillow-affiliated agents and drove up home prices
RESPA Claims Added
November 2025Lawsuit amended to include RESPA charges alleging Zillow compelled agents to steer buyers toward Zillow Home Loans
Consolidated with Armstrong v. Zillow
December 2025Judge Robart consolidates Taylor and Armstrong cases due to substantially similar allegations and overlapping proposed classes
Zillow Files Motion to Dismiss
February 20, 2026Zillow files motion to dismiss, arguing the 100-page complaint is 'heavy on filler but thin on substance' and fails to show how plaintiffs lost money
Zillow Reiterates Request to Stay Case
March 11, 2026Zillow and defendants file joint status update asking court to pause all proceedings pending ruling on motion to dismiss; plaintiffs call Zillow's dismissal argument 'conjecture'
eXp Realty Added as Defendant
April 16, 2026Second amended complaint adds eXp Realty as defendant, alleging eXp agents steered buyers toward Zillow Home Loans via Premier Agent and Flex leads. Named plaintiffs expanded to 12. eXp: 'We will vigorously defend against these claims.'
Judge Issues Show-Cause Order
April 17, 2026Judge James Robart orders plaintiffs to show cause for the amended filing by April 24, 2026 — or risk having to refile. Outcome will determine whether eXp remains a defendant.
Category
Platform & Tech LitigationZillow illegally steers business to Zillow Home Loans by tying agent referrals to lending products
Category
Platform & Tech LitigationZillow steers buyers to Zillow-affiliated Flex agents, taking up to 40% commission without disclosure
Category
Platform & Tech LitigationPlaintiffs allege Zillow's Premier Agent program and mortgage referral arrangements violate RESPA's anti-kickback provisions, as Zillow allegedly receives undisclosed fees for steering consumers to affiliated lenders
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